Support Information Pages

All of our designs are backed up by full heatloss calculations and design guarantees.

We are also a very technically based company (we believe in getting it right) so a quick phone call will answer most queries straight away. An engineer will call you back as soon as possible if the answer requires a more in depth answer. Please phone the number below if you require this.

The delivery companies we use both claim next day delivery, however many factors can come into play and occasionaly interupt this. We can trace your package for you if it has gone astray as they are all logged in an out of depots round the country. Please phone the admin department with your details and we will be only too happy to help.

Replacement Parts - online details soon please phone

Guarantee Procedure - online details soon please phone